In the anonymity of the Internet, it is often difficult to really know what (or who) is behind the shopfront of an E-Commerce site. There are countless horror stories of scam hosting sites, underage web hosts, undelivered promises or poor support and service. We believe that you, as a customer, have the right to become more familiar with the company you are dealing with and get to know the faces behind Techark.
Principals of Techark Internet Services
Monte Roberts, principal of the Techark Group has over 25 years experience in information technology working with software solutions in the semiconductor and robotics industry. Monte handles the back end and technical aspects of the business.
Wife and partner, Ros, is a qualified accountant, small business consultant and university lecturer, with a Masters of E-Commerce and a CPA, oversees the administration and accounting side of the business.
Our Roots
Over 25 years of experience in computers, networking, programming, and roots early in the Internet along with a broad business background grounded in the belief that customer service is still the most important aspect of running a company, have all combined to make Techark Internet Services a reliable and knowledgeable hosting provider.
How Techark Internet Services came to be:
In 1997 Monte Roberts the principal of Techark Internet Services developed a web site for a small retail shop owned and ran by him and his family.The site became quite popular and soon several neighbors and small businesses in the community were asking him for advice and help setting up e-commerce sites of their own. After developing a few sites it became harder and harder to find good quality hosting solutions for his own site or those he developed. So, in 1999 he partnered with a larger hosting company and became a reseller of their services.
The main goal of the company was to build e-commerce enabled sites for small businesses and web site promotion. Through a period of time from 99 to 2000 the focus slowly shifted into more web hosting and less on-site development work and so Techark Web Hosting was born with full emphasis on web hosting.
Today:
Techark Internet Services owns all of it's equipment and servers and is split into 3 business units; offering shared hosting solutions to individuals and businesses of all sizes. Resellershosting.net offering bulk reseller plans for those that want to start their own hosting business. Techark.com offering dedicated servers located in some of the best data centers in the world, with 24/7 support and unparalleled service options for those who have out grown the shared hosting solution.
Our goal today, as it has been from day one, is treat all our customers as if they were friends and still neighbors in that small community we started in. With offices located in Hot Springs Arkansas (where we started) and on the Gold Coast in Australia we promise to strive everyday to offer all our customers honest value for their money. We are privately owned and debt free, still a family run business and realize that while we or not the cheapest, nor do we desire to be largest hosting company there is, we are certainly stable enough to assure our clients we will be here tomorrow yet we remain small enough to continue to give personal service. Our motto is simple; offer good value for money and treat each customer with respect and honesty.
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